Refund Policy
Progressive Life Center
Refund Policy
This Refund Policy explains how refund requests for donations made to Progressive Life Center are reviewed and processed.
Donation Refunds
Donations made to Progressive Life Center are generally considered final and are used to support our charitable programmes, education initiatives, rehabilitation work and community development activities.
Eligible Refund Cases
- Duplicate donation made by mistake.
- Incorrect donation amount entered accidentally.
- Payment deducted due to a technical error.
- Any genuine case reviewed and approved by the organisation.
Refund Request Process
To request a refund, donors must contact Progressive Life Center with donation details, payment ID, donation date, amount and reason for the refund request.
Refund requests should be raised within 7 working days from the donation date for proper review.
Refund Timeline
Approved refunds will be processed through the original payment method where possible. The refund timeline may depend on the payment gateway, bank or service provider.
Final Decision
Progressive Life Center reserves the right to approve or reject refund requests after reviewing the donation details and reason provided.
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